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Capital Consortium

 

Juneau County Department of Human Services

200 Hickory Street | Mauston, Wisconsin 53948
Phone: (608) 847-2400 | Fax: (608) 847-9421

Office Hours: Monday - Friday 8:00 a.m. - 4:30 p.m.

After Hours Drop Box Available

Management Contact: Diana Wood - Economic Support Division Manager
Email: dwood@co.juneau.wi.us
Phone: (608) 847-9272

Drug Testing:

To schedule an appointment, have customer call Economic Support Unit at (608) 847-2400, do not choose any options in the phone tree and just wait for operator. Appointments arranged between 8:00 a.m. and 4:30 p.m.

Vault Card:

To confirm availability of the Vault Card Coordinator, have customer call Economic Support Unit at (608) 847-2400, do not choose any options in the phone tree and just wait for operator. Case comment the approval of a vault card. Remind customer to bring a photo ID with them (Vault Card will not be issued without photo ID).

Primary QUEST Vault Card Coordinator: Diana Wood

Backup Primary QUEST Vault Card Coordinator: Diana Wood

Vault Card Pickup Address - Primary: Juneau County DHS, 200 Hickory Street, Mauston, WI 53948
Primary Vault Card Pickup Hours: Monday - Friday 8:00 a.m. - 4:00 p.m.
Site 1 Phone: (608) 847-2400

Homeless Mail Pickup Sites:

Call (608) 847-2400 for more information. After hours drop box.

Walk-ins:

To request information, report a change or apply for benefits, customers are directed to use the lobby phone to call CCA or use the computer in the lobby area for Access.
To apply for benefits, computers, paper applications, and phones are available in the lobby from 8:00 a.m. - 4:00 p.m. (including Thursday). Priority service applications are seen on a first come first served basis. Non-priority service applications will have RFA completed and an appointment scheduled with a worker.
If receptionist can’t assist the customer’s immediate needs, an ESS worker will come out upon request to assist.

EBD Broker List:

Workers can release case information without a release of information form or authorized representative form to the following contracted agencies:

  • Family Care: Care Wisconsin, Inclusa and My Choice Family Care
  • IRIS: Advocates 4U, Connections and TMG

Fraud:

All Fraud/Overpayment referrals are now done through B.R.I.T.S.

  • Fraud Hotline: (608) 266-4459 (this number can be given out to the public to report fraud tips, callers can remain anonymous)
  • Staff can contact Monica J. - Fraud Investigator at (608) 288-7136 or johnson.monica@countyofdane.com

Compliant Form:

FSET Fair Hearing Contacts:

Overpayment Inquiries:

When callers have a question about an overpayment or tax intercept, refer caller to Kim Hudson at (608) 288-2521.

Juneau County Property Records Website Link:

Click here to look up property information in Juneau County

Safe at Home Coordinator:

Rachel Mehne: rmehne@co.juneau.wi.us

Juneau County Nursing Homes:

Click here for a list of nursing homes in Juneau County

Aging & Disability Resource Center

  • Hours of Operation: Monday through Friday 8:00 a.m. - Noon; 12:30 p.m. - 4:30 p.m.
    Phone: (877) 794-2372
    Address: 200 Hickory Street, Mauston, WI 53948

The Parenting Place:

Child Protective Services:

Any concerned individual can report suspected abuse or neglect directly to a local child protective service agency or law enforcement agency. Certain individuals whose employment brings them into contact with children are required by law to report any suspected abuse or neglect or threatened abuse or neglect to a child seen in the course of their professional duties.

  • Phone: (608) 847-2400 or (608) 847-6161 After Hours
  • Address: 200 Hickory Street, Mauston, WI 53948

Child Support Agency:

  • Phone: (608) 847-9475
  • Address: 200 Hickory Street, Mauston, WI 53948
  • Hours of Operation: Monday through Friday 8:00 a.m. – 4:30 p.m.

Crisis Services:

  • Call 2-1-1

  • Salvation Army - Juneau (608) 847-2400

For emergent situations; callers will be tranferred to an intake person fielding calls.

Dental Assistance:

  • Karas, Chris - (608) 462-8282
  • Dental Associates of Baraboo (800) 362-1224
  • Kania, Christopher M. - (608) 565-7173
  • McCormick, P. Michael - (608) 847-5614
  • Myhre, Wayne E. - (608) 489-2727
  • Paquette, Peter W. - (608) 847-5572
  • Rubash, Charles M. - (608) 562-5180
  • Scenic Bluffs Community Health Center - (608) 654-5157
  • Wolfenden, Jay - (608) 489-3499

Elder Abuse Prevention:

  • Phone: (608) 847-2400 or after hours (608) 847-2400 or (608) 847-6161

Energy Assistance:

Central Wisconsin Community Action Council: Wisconsin Home Energy Assistance Program (WHEAP) provides financial assistance for paying fuel or electric costs, and emergency furnace repair or replacement once per year per family. Specific income guidelines apply, but you can be any age, with or without children, and own or rent your home.

  • Address: 534B LaCrosse Street, Mauston, WI 53948

To schedule an appointnent or for more information call: (608) 847-5988

Emergency Assistance:

Contact Forward Sevices Corporation for Emergency Assistance.

  • Phone: 1-800-771-8420
  • Address: 200 Hickory Street, Mauston, WI 53948

Food Pantries:

Community Sharing Food Pantries: For people and families who need emergency food for 1, 2, or 3 days. There is no charge. Operated by community ecumenical groups.

  • Camp Douglas - St. James Catholic Church
    • Address: 100 Bartell Street
    • Hours of Operation: Last Thursday 9:00 a.m. - 11:00 a.m.
  • Elroy Grace Lutheran Church
    • Address: 226 Erickson Street
    • Hours of Operation: Thursday 1:00 p.m - 2:00 p.m.
  • Mauston Community Sharing Food Pantry
    • Address: 1 Kennedy Street, Suite 7
    • Hours of Operation: Tuesday, Wednesday, and Thursday 9:30 a.m. - 11:00 a.m.
    • Message Phone: (608) 847-6690 (Bethany Lutheran Church)
  • Wonewoc-Union Center
    • Address: Town of Wonewoc Building-Union Center
    • Hours of Operation: 1st Saturday of each month 9:00 a.m. - 10:00 a.m.
  • New Lisbon Food Pantry
    • Address: Silver Star Fitness Bldg, 201 Leer Street
    • Hours of Operation: Thursdays 8:30 a.m. to 10:30 a.m.
    • Call (608) 562-5257 for more information
  • Necedah Food Pantry
    • Address: 1000 Farnum Drive
    • Hours of Operation: Thursdays 9:00 a.m. to 11:30 a.m.

DHS listed Nutrition and Food Assistance Programs

Food Share Employment and Training (FSET):

This program assists people who get FoodShare to find a job through work activities and education and training.

  • Workforce Connections Inc.
    • Hours of Operation: Monday through Friday 8 a.m. - 4:30 p.m. | FSET Case Manager, Teri Stainbrook
    • Phone: (608) 789-5642
    • Email: stainbrookt@workforceconnections.org
    • Address: 1000 College Avenue, Mauston, WI 53948

Foster Care:

  • Juneau County Foster Care Coordinator: Kassandra Murphy
  • Backup Contact: Coralie Burrows
  • Address:  200 Hickory Street, Mauston, WI 53948

Housing Programs:

  • Housing:
    • Juneau County Housing Authority
      • Phone: (608) 847-7309
      • Address: 717 E. State Street, Mauston, WI 53948
    • Mauston Housing Authority
      • Phone: (608) 847-4379
      • Address: 208 W. Monroe Street, Mauston, WI 53948

Kinship Care:

  • Kinship Care Supervisor: Coralie Burrows

Pregnant Women Resources:

  • Nurse-Family Partnership
    • Website: www.nursefamilypartnership.org/first-time-moms
    • Phone: (608) 847-9373
    • First-time moms who are less than 29 weeks pregnant, meet income requirements, and live in a service area are eligible for free help from a personal nurse who will come to your home to offer advice, support, and a good laugh when you need it most through your pregnancy and until your baby is 2 years old.
  • Prenatal Care Coordination
    • Website: www.dhs.wisconsin.gov/mch/pncc.htm
    • Phone: (608) 847-9373
    • First-time moms who are less than 29 weeks pregnant, meet income requirements, and live in a service area are eligible for free help from a personal nurse who will come to your home to offer advice, support, and a good laugh when you need it most through your pregnancy and until your baby is 2 years old.
  • Click here to download Referral for Maternal & Child Programs
    • [ESS, if time allows, complete the referral form using the link below and fax according to instructions on form]

Social Security Administration:

  • Phone: 1-855-686-1465
  • Address: 2213 8th Street South, WI Rapids, WI 54494

Suicide Prevention:

  • National Suicide Prevention Line: 1-800-273-TALK (8255)
    • For Veterans, press 1. En Español, oprima el 2
  • Juneau County DHS Crisis Line:
    • 8:00 a.m. – 4:30 p.m.: (608) 847-2400 - Ask to speak to a crisis worker.
    • After Hours: (608) 847-6161 - Ask to speak to a crisis worker.

Veterans Services:

  • Juneau County Wisconsin Veterans Service Office
    • Veterans Service Officer: Colin Moten
    • Phone: (608) 847-9385 | Fax: (608) 847-9417
    • Address: 220 E. State Street, Mauston, WI 53948

Wisconsin Works (W-2):

Forward Services Corporation: W-2 provides employment preparation services, case management, and cash assistance to eligible families. All W-2 appointments must be completed in person, at W-2 office:

  • Address: 200 Hickory Street, Mauston, WI 53948
  • Phone: (608) 350-0300

For more information on Wisconsin Works (W-2) may be obtained from the State web site.

WIC:

  • Phone: (608) 847-9393
  • Juneau County Public Health Department: 200 Hickory Street, Mauston, WI 53948