200 Hickory Street | Mauston, Wisconsin 53948
Phone: (608) 847-2400 | Fax: (608) 847-9421
Office Hours: Monday - Friday 8:00 a.m. - 4:30 p.m.
After Hours Drop Box Available
Management Contact: Diana Wood - Economic Support Division Manager
Phone: (608) 847-9272
To schedule an appointment, have customer call Economic Support Unit at (608) 847-2400, do not choose any options in the phone tree and just wait for operator. Appointments arranged between 8:00 a.m. and 4:30 p.m.
To confirm availability of the Vault Card Coordinator, have customer call Economic Support Unit at (608) 847-2400, do not choose any options in the phone tree and just wait for operator. Case comment the approval of a vault card. Remind customer to bring a photo ID with them (Vault Card will not be issued without photo ID).
Primary QUEST Vault Card Coordinator: Diana Wood
Backup Primary QUEST Vault Card Coordinator: Diana Wood
Vault Card Pickup Address - Primary: Juneau County DHS, 200 Hickory Street, Mauston, WI 53948
Primary Vault Card Pickup Hours: Monday - Friday 8:00 a.m. - 4:00 p.m.
Site 1 Phone: (608) 847-2400
Call (608) 847-2400 for more information. After hours drop box.
To request information, report a change or apply for benefits, customers are directed to use the lobby phone to call CCA or use the computer in the lobby area for Access.
To apply for benefits, computers, paper applications, and phones are available in the lobby from 8:00 a.m. - 4:00 p.m. (including Thursday). Priority service applications are seen on a first come first served basis. Non-priority service applications will have RFA completed and an appointment scheduled with a worker.
If receptionist can’t assist the customer’s immediate needs, an ESS worker will come out upon request to assist.
Workers can release case information without a release of information form or authorized representative form to the following contracted agencies:
All Fraud/Overpayment referrals are now done through B.R.I.T.S.
When callers have a question about an overpayment or tax intercept, refer caller to Kim Hudson at (608) 288-2521.
Click here to look up property information in Juneau County
Rachel Mehne: firstname.lastname@example.org
Click here for a list of nursing homes in Juneau County
Any concerned individual can report suspected abuse or neglect directly to a local child protective service agency or law enforcement agency. Certain individuals whose employment brings them into contact with children are required by law to report any suspected abuse or neglect or threatened abuse or neglect to a child seen in the course of their professional duties.
Salvation Army - Juneau (608) 847-2400
For emergent situations; callers will be tranferred to an intake person fielding calls.
Central Wisconsin Community Action Council: Wisconsin Home Energy Assistance Program (WHEAP) provides financial assistance for paying fuel or electric costs, and emergency furnace repair or replacement once per year per family. Specific income guidelines apply, but you can be any age, with or without children, and own or rent your home.
To schedule an appointnent or for more information call: (608) 847-5988
Contact Forward Sevices Corporation for Emergency Assistance.
Community Sharing Food Pantries: For people and families who need emergency food for 1, 2, or 3 days. There is no charge. Operated by community ecumenical groups.
This program assists people who get FoodShare to find a job through work activities and education and training.
Forward Services Corporation: W-2 provides employment preparation services, case management, and cash assistance to eligible families. All W-2 appointments must be completed in person, at W-2 office:
For more information on Wisconsin Works (W-2) may be obtained from the State web site.