Capital Consortium
Consortium Procedures
- BCP Childless Adult Premium Program - IM Call Script
- Co-Pays and Premium Call Script for July 2020
- Document Processing
- Early Renewal
- FoodShare Basic Work Rules and FoodShare Work Requirements Script- Includes Spanish and Hmong
- FoodShare Reporting Requirements Call Script-English, Spanish and Hmong
- Script to add to VCL when sending a Good Cause Claim
- Script for FSOD call attempts
- Standard Voicemail
- State FoodShare Quality Control Loss of Contact Case Comments
- SMRF Telephonic Signature [Spanish]
- Telephonic Signature [English]
- Telephonic Signature [Hmong]
- Telephonic Signature [Spanish]
- Translation by Advocate or Family Script