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County Closure
County Closure
Dane County offices will be closed on Nov, 28th & 29th 2024
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Capital Consortium
Capital Consortium Desk Aids
Multiple Programs
Prospective Budgeting Worksheet
Prospective Budgeting Worksheet Directions
BRITS Desk Aid
CARES Alert Guide
Case Comments and Abbreviations
Change Reporting Requirements
Child Support Calculator
Child Support Expense Budgeting
Document Codes
FDSH - when to use [by program]
Income Table-Updated September 2024
KIDS Paths
Kinship Care Desk Aid
KIDS Acronyms
KIDS Support Codes Chart
Late Verifications
Missing Paystub Worksheet
Only you can prevent PIN issues (Prevent PIN Issues Desk Aid)
Refugee FS and HC Desk Aid
Representative Types Quick Reference | P-02176
SAVE Handout
SAVE User ID and Password Reset
SSN Wage Discrepancy (Wage Record Correction)
Now available in Process Help 44.6 B, Appendix B: Wage Correction Worksheet
State SSI Income - Where to look for it
Tribal Payments
Type of Income
What to Verify
When to use overrides
Self-Employment
SEI Type of Employment
F-16035 (S Corps)
F-16036 (Partnerships)
See Process Help 16.2
Cares CWW
CARES Mainframe Screens
Childcare
Activity Page - When to Update
Case Comments Template used by Dane County (updated 8/2024)
Case Comments Template used by Dodge County
CSAW Parent Portal Dashboard
Education Tracking Desk Aid
Enrollment Fee Module Process
Enrollment Fee How to Issue in CSAW step by step
Extending CC Authorizations for the Current Month-Benefit Calculation
Foster Care and Kinship Care Desk Aid
FSET Childcare Approval
PLBC Adding OTHER Hours
PLBC Desk Aid
PLBC School Hours Internal Process
SWICA chart for CC
What to do when we have Incorrect PLBC Provider
W2 and Child Care desk aid
Genesys
Genesys Cloud Handbook
Genesys Cloud Copy & Paste Transfer List
Genesys Cloud Telephonic Signature Desk Aid
Call Center "On Queue" and "Off Queue" Status Descriptions Desk Aid (PDF)
When to email the CC Monitoring Team
Original Genesys Language Line Step-by-Step Process
(Valid through Thursday, 10/30/24)
Contacts for Out-of-State Inquiries
National Directory
California Contact by County
New Jersey Contact by County
Ohio Contact by County
Virginia Contact by County
Status of ABAWD Time Limit Waivers in other states
Note:
States have/do not have a waiver (and those with a partial). Those with a waiver do not currently apply ABAWD policies and those that do not have a waiver do apply ABAWD policies.
EBD MA and BadgerCare Plus
1095-B Form Assistance
Deviation Desk Aid
EBD Income & Asset Limits 2024
FFM Processing Tips
HC Renewal Processing Tips and Reminders
MAPP Desk Aid
MAPP Premium Payment Instructions (updated 8/28/24)
EBD Med Stat Codes
Override Desk Aid
BC+ Policy Summary
BC+ Extensions Desk Aid
LInks to NH's for each County
FoodShare
Alert 533 New FSET Employment
Benefit Deposit Date based on 8th digit of SSN
FSET Orientation and Open Enrollment for Capital Consortium
Vault Card Issuance Checklist
Vault Card Reminders
How to identify an Expedited issuance vault card vs just a replacement
Worker Tools
Call Center "On Queue" and "Off Queue" Status Descriptions Desk Aid (PDF)
Who to Contact Desk Aid
Capital Lead List & X #'s-updated 5/2024
Frequently Used Email Addresses- This is now available on the Tools Tab
Social Security Payment Status Codes