Capital Consortium
Capital Consortium Desk Aids
- ACTS/TBRK Eligibility Flowchart and Reminders
- Activity Page - When to Update
- Case Comments Template used by Dane County 3 2025
- Case Comments Template used by Dodge County
- Child Care Case Processing Guidance (Federal Employees)
- CSAW Parent Portal Dashboard
- Dane County PLBC & Retraction Process
- Education Tracking
- Enrollment Fee Module Process
- Enrollment Fee How to Issue in CSAW step by step
- Extending CC Authorizations for the Current Month-Benefit Calculation
- Foster Care and Kinship Care
- FSET Childcare Approval
- Incorrect Providers
- PLBC Adding OTHER Hours
- PLBC School Hours Internal Process
- School Age Children Authorizations
- SWICA Desk Aid for CC
- W2 and Child Care
- National Directory
- California Contact by County
- New Jersey Contact by County
- Ohio Contact by County
- Virginia Contact by County
- Status of ABAWD Time Limit Waivers in other states
- Note: States have/do not have a waiver (and those with a partial). Those with a waiver do not currently apply ABAWD policies and those that do not have a waiver do apply ABAWD policies.
- 1095-B Form Assistance
- Deviation Desk Aid
- EBD Income & Asset Limits 2025
- HC Renewal Processing Tips and Reminders
- MAPP Desk Aid
- MAPP Premium Payment Instructions (updated 10/20/25)
- BC+ Premium Payment Instructions (updated 3/13/25)
- EBD Med Stat Codes
- Override Desk Aid
- BC+ Policy Summary
- BC+ Extensions Desk Aid
- LInks to NH's for each County
- Alert 533 New FSET Employment
- Benefit Deposit Date based on 8th digit of SSN
- FSET Orientation and Open Enrollment for Capital Consortium
- Vault Card Reminders
- How to identify an Expedited issuance vault card vs just a replacement
- FS Unclear Rule Spreadsheet Tool
- FS Unclear- Processing Reported Changes Flowchart (6 2025)
- FS Unclear- Information Resource Guide
- FS Change Reporting Script Tool "How To" Video (1 min)
- FS Change Reporting Script Tool
- Genesys Cloud Handbook
- Genesys Cloud Copy & Paste Transfer List
- Genesys Cloud Telephonic Signature Desk Aid
- Genesys Cloud Queue Descriptions & Assignments
- Genesys Cloud Language Line Step-by-Step Process (Updated 4/2025)
- Call Center "On Queue" and "Off Queue" Status Descriptions Desk Aid (PDF)-updated 11/2024
- When to email the CC Monitoring Team
- Prospective Budgeting Worksheet
- Prospective Budgeting Worksheet Directions
- BRITS Desk Aid
- CARES Alert Guide
- Case Comments and Abbreviations
- Change Reporting Requirements
- Child Support Calculator
- Child Support Expense Budgeting
- Document Codes
- Fair Hearing Timelines
- FDSH - when to use [by program]
- Income Table-Updated February 2026
- KIDS Paths
- Kinship Care Desk Aid
- KIDS Acronyms
- KIDS Support Codes Chart
- Late Verifications
- Missing Paystub Worksheet
- Only you can prevent PIN issues (Prevent PIN Issues Desk Aid)
- Refugee FS and HC Desk Aid
- Representative Types Quick Reference | P-02176
- SAVE Handout
- SAVE User ID and Password Reset
- SSN Wage Discrepancy (Wage Record Correction) Now available in Process Help 44.6 B, Appendix B: Wage Correction Worksheet
- SSI Payment Status Codes
- State SSI Income - Where to look for it
- Tribal Payments
- Type of Income
- Verification: Mandatory vs. Not Mandatory
- What to Verify
- When to use overrides
- SEI Type of Employment
- SEI Desk Aid (Where to look)
- F-16035 (S Corps)
- F-16036 (Partnerships)
- See Process Help 16.2