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Capital Consortium

Dane County

Our Mission: To provide effective services that support well-being, independence, diversity, and community safety.

Most services may be obtained at the Dane County Job Center 

Hours: Monday Friday- 7:45 a.m. - 4:30 p.m.

 

Dane County Job Center

(888) 794-5556
1819 Aberg Avenue
Madison, WI 53704

Drug Testing:

Ask customer if they have had recent drug test that we could use the results. If yes, ask customer to provide documentation of results. If no, tell the customer to come to the Dane Job Center. The clerical staff at the Job Center will give them the paperwork they need to take to the drug test site. This needs to be done in person. 

Vault Card:

If you are talking to a Dane County resident that wants a vault card, follow FS-6 | EBT Vault Card Issuance Procedure.

  • Vault Card Pickup Address: Dane County Human Services, 1819 Aberg Avenue, Suite D, Madison, WI 53704
    • Vault Card Pickup Hours: Monday - Friday 7:45 am - 4:30 pm
    • Phone: (608) 242-7429

Homeless Mail Pickup Sites:

Call (608) 242-7429 for more information.

  • Dane County Job Center: 1819 Aberg Ave., Ste. D, Madison WI 53704. Hours M – F 7:45 – 4:30 (JCO Mail pick up Rules)
  • The Beacon: 615 E. Washington Ave, Madison WI 53703, Hours 8am – 5pm, 7 days per week, including holidays (please request clients complete an intake form at The Beacon before they use the mailing address)
  • YWCA: 101 E. Mifflin St., Madison WI 53703 for families staying there
  • Salvation Army: 630 East Washington Ave Madison WI 53703 Just for guests staying at Salvation Army

NOTE: Dane County Job Center has an outside drop box for after hours; second drop box in lobby.

Bus Passes:

As of 9/2024, the Dane County Lobby no longer sells bus passes. Please refer callers to the Metro Transit Website https://www.cityofmadison.com/metro for more information and purchasing locations.

EBD Broker List:

EBD Broker List:
Workers can release case information without a release of information form or authorized representative form to the following contracted agencies:

  • Partnership: My Choice Family Care-Care Wisconsin and iCare
  • Family Care: My Choice Family Care-Care Wisconsin  and Community Care
  • IRIS: Advocates 4U, Connections, Consumer Direct of Wisconsin, First Person Care Consultants, Midstate Independent Living Choices, Progressive Community Services Inc., and TMG

Fraud:

All Fraud/Overpayment referrals are now done through B.R.I.T.S.

Overpayment Inquiries:

When callers have a question about an overpayment or tax intercept, refer caller to Megan at (608) 242-7467.

Dane County Property Records Website Link:

Click here to look up property information in Dane County

Good Cause Claim Coordinator:

Tracy Kok - Email: beecher@danecounty.gov | Phone: (608) 288-2519

  • Process: client submits the claim form, and agencies have 45 days to process. Clients may receive a request for more information, or verification. Clients will receive a written decision by the end of that 45 days.

Safe at Home Coordinator:

Tracy Kok: Beecher@danecounty.gov

Dane County NH List:

click here

Youth Exiting Out Of Home Care (YEOHC):

If you are needing to check into an applicants Foster Care history to determine if they are a Former Foster Care Youth (YEOHC), please email Robyn Johnson and Jeremiah Cook. Subject of the email should be Foster Care Check (YEOHC) Body of the email should include: case #, name, SSN and DOB of the person you are checking. They will reach out to the social work unit to get this information and will relay it back to you.

Aging & Disability Resource Center

AODA:

  • Dane County Behavioral Health Resource Center- If you, someone you care about, or someone you are working with needs help finding mental health and/or substance use services in Dane County, please share our website and contact the BHRC. https://danebhrc.org/
  • Please call 2-1-1 or (608) 246-4357 for United Way's First Call for Help for resources.

Childcare:

Child Protective Services:

Any concerned individual can report suspected abuse or neglect directly to a local child protective service agency or law enforcement agency. Certain individuals whose employment brings them into contact with children are required by law to report any suspected abuse or neglect or threatened abuse or neglect to a child seen in the course of their professional duties.

Child Support Agency:

  • Phone: (608) 266-4031
  • Address: Room 365, 210 Martin Luther King Jr Blvd. Madison, WI 53703

Clothing:

Please call 2-1-1 or (608) 246-4357 for United Way's First Call for Help for additional resources.

Crisis Services:

Dental Assistance:

Please click here for a list of dental resources.

Drivers License Assistance:

LIFT Dane is now offering “virtual” clinics to help clients with driver’s license problems. People can schedule appointments to meet with a free attorney through video or phone conferences. 

If you have any clients who need assistance with their driver's license, including violations, citations, suspensions, etc, please have them email or call.
Information can be found on this website:  www.liftdane.org

Early Childhood Programs and Home Visiting in Dane County:

In Dane County we offer access to 7 free and unique home visiting programs that provide support to pregnant mothers and families with children under 5 years of age. The programs include Early Childhood Initiative, Welcome Baby & Beyond, Parent Child Home Program (RISE Wisconsin), Early Headstart (Reach Dane), Prenatal Care Coordination, Nurse Family Partnership (Public Health Madison & Dane County), and KinderReady (Children’s Hospital of Wisconsin- Community Services). Through frequent in-home visits, these programs assist families on topics related to school readiness, home stability, physical and mental health, critical language skills, child health and development, and much more. Eligibility of specific programs vary based on age, geographic location within the county, and risk factors.

Elder Abuse Prevention:

Energy Assistance:

Energy Services Inc., also known as Wisconsin Home Energy Assistance Program (WHEAP), provides free cash grants to help people pay their winter heating and energy bills.

Emergency Assistance:

Encourage people inquiring to apply on access. Residents of Dane County may also come in to the Dane County Job Center to ask questions or fill out a paper application. Dane County EA staff are conducting interviews by phone. 

Residents of Dane County can email emergency.assistance@danecounty.gov with questions, or call the Emergency Assistance message line at (608) 242-7458. For Emergency Assistance eligibility information please visit the State website at https://dcf.wisconsin.gov/ea.

EA Applications:  https://access.wisconsin.gov/access/ 

Food Pantries:

Click here for a list of Food Pantries within Dane County

DHS listed Nutrition and Food Assistance Programs

Free Resources for Immigration:

Food Share Employment and Training (FSET):

Food Share Employment and Training (FSET).This program assists people who get FoodShare to find a job through work activities and education and training.

Homeless Resources:

Housing Programs:

Job Resources - Dane:

Please click here for a listing of the various agencies within the Job Center and the services they provide.

Key Resources For Dane County's Latino Community:

Please click here for the Key Resource Guide for the Dane County Latino Community [Guía de recursos claves para la comunidad latina del Condado de Dane].

Kinship Care: 

Mental Health Services:

Pantry - Essential Household Items:

Please click here to visit the Partnership, Inc. website.

Primary Access for Kids

This program is for children attending the Madison school district (MMSD) that do not have any other access to health insurance. It can provide medical care listed in the brochure below. 

Brochure for PAK

Social Security Administration:

Suicide Prevention:

  • National Suicide Prevention Line: 988 

    • People of all ages who need help for themselves or a loved one can access the 988 Suicide & Crisis Lifeline by:
      Calling 988 (multiple languages).
      Sending a text message to 988 (English only).
      Using the chat feature at 988lifeline.org (English only).

      More information is available on the DHS website here:
      https://www.dhs.wisconsin.gov/crisis/988.htm

  • Journey Mental Health Center's 24/7 Suicide Prevention Hotline provides telephone assistance to Dane County individuals experiencing emotional distress or psychiatric crisis.

Transportation Services:

  • Veyo: NON-EMERGENCY MEDICAL TRANSPORTATION MANAGEMENT, see Statewide Resources for details on Transportaion with Veyo. 
  • Supplemental Medical Transportation Assistance Program - (608) 242-6489 Services for People with Disabilities & Other Special Needs
    • For more information about other transportation services contact 211.
  • Dane County Alternative Transportation

United Way HealthConnect Information

HealthConnect is a program to help Dane County residents pay for their helath insurance premiums for plans they purchase through the Health Insurance marketplace. Link: United Way HealthConnect 

Veterans Services:

  • Dane County Wisconsin Veterans Service Office
    • Phone: (608) 266-4158 | Fax: 608.266.4156
    • Main Office: City-County Building, Room 108
    • 210 Martin Luther King Jr. Boulevard, Madison, WI 53703
    • Hours of Operation: Monday - Friday 7:45 a.m. - 4:30 p.m. (PLEASE NOTE: Opens at 9am on 1st and 3rd Wednesdays.)
    • Website: www.danevets.com

Wisconsin Works (W-2) and Job Access Loans (JAL):

Forward Services Corporation: W-2 provides employment preparation services, case management, and cash assistance to eligible families. People can come in to the job center to apply, call 855-733-1311, or apply on the access website or phone app.  

W2/EA/JAL Applications: https://access.wisconsin.gov/access/ 

W2/JAL phone:  855-733-1311

Customer complaints can call (608) 308-1483 or (608) 216-7608 with concerns.

WIC:

Child Care Policies:

Food Share Policies:

Lobby Policies:

Multiple Programs Policies:

Other Programs Policies:

Schedules:

Special Procedures: