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Capital Consortium
Capital Consortium Desk Aids
Multiple Programs
Prospective Budgeting Worksheet
Prospective Budgeting Worksheet Directions
BRITS Desk Aid
CARES Alert Guide
Case Comments and Abbreviations
Change Reporting Requirements
Child Support Calculator
Child Support Expense Budgeting
Document Codes
FDSH - when to use [by program]
Income Table-Updated February 2024
KIDS Paths
Child Support Income Budgeting by Program Table
PF Keys KIDS Refresher
KIDS Acronyms
KIDS Support Codes Chart
Late Verifications
Missing Paystub Worksheet
Refugee FS and HC Desk Aid
Representative Types Quick Reference | P-02176
SAVE Handout
SAVE User ID and Password Reset
SSN Wage Discrepancy (Wage Record Correction)
Now available in Process Help 44.6 B, Appendix B: Wage Correction Worksheet
State SSI Income - Where to look for it
Tribal Payments
Type of Income
What to Verify
When to use overrides
Self-Employment
SEI Type of Employment
F-16035 (S Corps)
F-16036 (Partnerships)
See Process Help 16.2
Cares CWW
CARES Mainframe Screens
Childcare
Activity Page - When to Update
Case Comments Template used by Dane County
Case Comments Template used by Dodge County
CSAW Parent Portal Dashboard
Education Tracking Desk Aid
Enrollment Fee Module Process
Enrollment Fee How to Issue in CSAW step by step
Extending CC Authorizations for the Current Month-Benefit Calculation
Foster Care and Kinship Care Desk Aid
FSET Childcare Approval
PLBC Adding OTHER Hours
PLBC Desk Aid
PLBC School Hours Internal Process
SWICA chart for CC
What to do when we have Incorrect PLBC Provider
W2 and Child Care desk aid
Genesys
Genesys- Automated Telephonic Signature (ATS)
Genesys- Changing the agent phone number
Genesys- How to use the Help Queue
Genesys- Conference Calls for Language Line
Genesys- How to Transfer a Call Between Queues
Genesys- Hmong Queue Voicemail
Genesys- Telephonic Client Registration (RFA)
When to email the CC Monitoring Team
Genesys and CWW Troubleshooting Desk aid
Contacts for Out-of-State Inquiries
National Directory
California Contact by County
New Jersey Contact by County
Ohio Contact by County
Status of ABAWD Time Limit Waivers in other states
Note:
States have/do not have a waiver (and those with a partial). Those with a waiver do not currently apply ABAWD policies and those that do not have a waiver do apply ABAWD policies.
EBD MA and BadgerCare Plus
1095-B Form Assistance
EBD Income & Asset Limits 2024
FFM Processing Tips
HC Renewal Processing Tips and Reminders
MAPP Desk Aid
EBD Med Stat Codes
Override Desk Aid
BC+ Policy Summary
BC+ Extensions Desk Aid
LInks to NH's for each County
FoodShare
Alert 533 New FSET Employment
Benefit Deposit Date based on 8th digit of SSN
FSET Orientation and Open Enrollment for Capital Consortium
Vault Card Issuance Checklist
How to identify an Expedited issuance vault card vs just a replacement
Worker Tools
Frequently Used Email Addresses- This is now available on the Tools Tab
Social Security Payment Status Codes